Coffee Bay Cymru provides efficient and effective breakdown and servicing options. Our team of engineers are on hand for advice and support to our rental customers and field engineers will ensure our customers machinery is maintained to the highest standards. In the event of a breakdown, we are responsive and aim to minimise any disruption to business.
Installation, servicing and maintenance is included for machinery rental customers. We also provide servicing and breakdown options for customers who own their own machinery, We provide breakdown call-outs and repairs, servicing options and boiler inspection test certificates.
Rental Customer – Need to report a fault?
- If you are a machinery rental customer and are having problems with your equipment, please first ensure you have consulted the operating manual and the cleaning processes are up to date, many reported faults can be overcome with appropriate cleaning processes.
- If the issue remains then please call our team of friendly Coffee Bay engineers who will help us to understand the issue and in many cases resolve immediately over the phone – 020 8390 0311 (option 2).
- If we cannot resolve over the phone, we may need to send an engineer.

